Welcome message
Question: What are the reason why our bot welcome message don't appear on customer chat? Answer: Please note that Welcome message feature: - Only works......
Persistent menu
Question: The mobile persistent menu is annoying. I've checked the MMIO persistent menu and removed them all but it's still there in the mobile FB......
Pause Bot
Question: Is there are way to disable bots if the user requested for a LIVE CHAT/AGENT? Answer: Disabling bots can be done by using the......
1 Comment Per User option
Question: I just want you to know that the auto comment reply is working but stop after 2 flows of messages. Can you fix it......
Chatbot flows without ads
Question: How do I run the chatbot flows without the ads? Is it only by keyword and do you have some previous videos on that?......
Manage Pages permission
Question: Why are my pages not visible when I linked my Facebook account? Answer: Make sure that you have “manage pages” permission to the pages......
Launch Ice Breaker setting
Question: If the customer click the “ASK” button, the auto plotted text “Details Please” will be sent to my page. Can you help me identify......
Post Randomizer and Post Repetition
Question: Does MMIO has a post scheduling feature for Facebook and Instagram? Answer: Yes. Simply go to Facebook & Instagram → Post Randomizer Please refer......
Chat sequence timing
Question: Is there a way to create a chat sequence using exact date and time instead of just number of minutes or hours? Answer: Currently,......
m.me link not working
Question: M.me link not working for my chatbot. How do I fix this? Answer: Please enable your page's “Get Started” feature. Go to Facebook &......
Chat bot
Question: Is the chatbot only for Facebook? Can I not put it on my website? Answer: You can attach a Chat widget on your website.......
Flow duplication
Question: How can I duplicate flows so that I can also use that for a newly imported page? Answer: It's easy to share flow to......