Preview for Facebook ads
Question: I'm using JSON code on my Facebook ads and it's working properly when using the “preview” on the ads manager directly but when trying......
Video limit size
Question: Video uploading in chatbot flow builder is not working. I can't upload any video to show up on my chatbot. Need help. Hope to......
Allowed broadcast message
Question: If I use broadcast, will it not be blocked by Facebook or cause flood? How can I immediately use it without getting blocked? Answer:......
Limit in importing Facebook groups
Question: How many Facebook groups can I import? Answer: There's no limit on the Facebook groups you can import as long as you have admin......
FacebookMedia element
Question: My video is not loading and it's only 8mb. Please advise. Answer: If you need longer and high quality video, then use the FacebookMedia......
Error validating access token: FAQs tab
Question: What is this error message, "Error validating access token?" Answer: This is token validation issue and not a fault of MMIO. This means that......
Error Message #100 The URL provided is not whitelisted for messenger extensions
Question: Please help me to fix this. I don't see any invalid component but still can't save. Answer: This is because the postback you used......
Preview in Messenger testing
Question: The automation is not effective in real ad. Can you help me how to fix this? Answer: Please note that if you are running......
How to add new FB pages?
You can add more FB pages by using Facebook import's "Edit Settings" button Here are the steps: - Go to Facebook & Instagram - Import......
How to make my Team member receive Chatbot's Admin notifications?
Make sure that your Team member has already opted-in to Messenger notifications. Here's how to do it. - Login as your team member's FB account......
Flows after disabling Facebook page
Question: If I disable my Facebook page and change it to another one, will the flows remain? Answer: Disabling your Facebook page is safe. Just......