All Categories Facebook & Instagram Issues/Questions

Question: I'm using JSON code on my Facebook ads and it's working properly when using the “preview” on the ads manager directly but when trying......

published on January 28, 2022

Question: Video uploading in chatbot flow builder is not working. I can't upload any video to show up on my chatbot. Need help. Hope to......

published on January 30, 2022

Question: If I use broadcast, will it not be blocked by Facebook or cause flood? How can I immediately use it without getting blocked? Answer:......

published on January 31, 2022

Question: How many Facebook groups can I import? Answer: There's no limit on the Facebook groups you can import as long as you have admin......

published on January 31, 2022

Question: My video is not loading and it's only 8mb. Please advise. Answer: If you need longer and high quality video, then use the FacebookMedia......

published on February 3, 2022

Question: What is this error message, "Error validating access token?" Answer: This is token validation issue and not a fault of MMIO. This means that......

published on February 6, 2022

Question: Please help me to fix this. I don't see any invalid component but still can't save. Answer: This is because the postback you used......

published on February 7, 2022

Question: The automation is not effective in real ad. Can you help me how to fix this? Answer: Please note that if you are running......

published on February 7, 2022

You can add more FB pages by using Facebook import's "Edit Settings" button Here are the steps: - Go to Facebook & Instagram - Import......

published on April 21, 2022

Hello Per checking your flow, the reason why it's not replying is not that our chatbot is not reliable - it's because Facebook is blocking......

published on June 6, 2022

Make sure that your Team member has already opted-in to Messenger notifications. Here's how to do it. - Login as your team member's FB account......

published on June 15, 2022

Question: If I disable my Facebook page and change it to another one, will the flows remain? Answer: Disabling your Facebook page is safe. Just......

published on September 12, 2022