All Categories Ecommerce Issues/Questions

Question: I can't set custom domain according to your manual. Please advise me. Answer: Here are the requirements before you proceed on enabling the custom......

published on January 21, 2022

Question: How can I get SSL for my custom domain? Answer: Custom domain SSL is automatic as long as you have already configured your DNS......

published on January 22, 2022

Question: How to limit access on specific user role? Currently, user (sub accounts) can get FULL ADMIN access where all are UNLIMITED but I want......

published on January 22, 2022

Question: As we test the system and taking order reports, we cannot easily identify the orders variation and item names so we need to check......

published on January 27, 2022

Question: Can the checkout page be edited? I notice that customers often don't finish the process and are stuck at "Choose Delivery Region/District." Answer: Unfortunately,......

published on January 28, 2022

Question: I created a webview page to be the “order page” of my store where the customer can fill up their details. I added some......

published on January 29, 2022

Question: How to make the free shipping if my customer orders and each a certain amount on his/her cart? Answer: You can use Checkout Rule......

published on January 29, 2022

Question: Ecommerce Reports only compute the order amount? It does not report and less the cancelled and rejected orders? Answer: At this time, Ecom Reports......

published on January 29, 2022

Question: Please help me regarding #ORDER_STATUS# variable, How to make it work and how will the customer trigger the store notification? Answer: Please note that......

published on January 29, 2022

Question: Hi I can see that we can edit the homepage of the store but I can't see the option to edit the Shop and......

published on January 31, 2022

Question: The messenger receipt is not showing when I configure the checkout fields setting to have the ZIP code as “Hidden”. However, if ZIP field......

published on February 3, 2022

Question: How to add paypal button on landing page? How am I going to add the user to mmio paid subscribers after successful sales? Answer:......

published on February 6, 2022