All Categories Utilities Issues/Questions

Question: May I know if my clients or sub-account users share my credits? Will they be able to send emails with my Amazon SES account......

published on September 15, 2022

There are many ways to trigger an Email Flow: - Via Webhook - Watch demo here: https://www.youtube.com/watch?v=Op5Q2Tr6WYI - Via Shop Notifications: - Watch demo here:......

published on September 15, 2022

Question: The MMIO Connect is missing from the UTILITIES tab. Answer: Currently, only main MMIO account holders can access MMIO connect. If you login to......

published on September 15, 2022

If you are referring to the time that the subscriber was first subscribed to the bot, you can use the variable {{subscribed_at}} If you want......

published on September 16, 2022

The background of the Chatbot builder can't be changed. However, the whole interface frame can be changed to dark mode. Click the button as shown......

published on September 16, 2022

Question: What is Livechat and how it works? Answer: To read more information about live chat, please refer to the link below: https://docs.marketingmaster.io/article/49/what-is-livechat-and-how-it-works...

published on September 18, 2022

Question: When the user is communicating with the chatbot, how do we implement it so that the user can chat with a live person? Answer:......

published on September 18, 2022

You may want to watch this tutorial on how to validate a user-input. https://www.youtube.com/watch?v=eg4bj5KbXmg&list=PLN961kkjnsIUsIxPEoQ6LJ5cTfvlxfcLB&index=17...

published on September 19, 2022

Question: There is issue creating email template, missing value even when I use the default template. Answer: This is because you did not set the......

published on September 19, 2022

Question: Are there any helpful functions or feature in order to create a multi-language chatbot workflow? Answer: You can use Google Sheet and input the......

published on September 19, 2022

To properly configure your Homepage Design and for more information, please check the link below: https://docs.marketingmaster.io/article/16/configuring-homepage-design...

published on September 19, 2022

You can access the Roadmap by going to My Account → Roadmap...

published on September 19, 2022