Supported image size and format

Question:

When I put an image on the carousel, it doesn't show up and I can't save it. Can you please check it? I think it's better if you should put the recommended sizes in all images.

Answer:

To ensure that uploaded images on the carousel are saved, please make sure that the images are in these formats: “jpg”, “png” or “gif”. Also, limit the size of your image not exceeding 500kb.

As for the image file size, the system automatically reduces images with width above 1050px.

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