All Categories General Topic Team members vs Client accounts

Team members vs Client accounts

Question:

I have 4 accounts that I had created and are being used but none of them are showing in the team member section. How do I fix this?

 

Answer:

Please note that team members are different from client accounts.

Team members do not have independent access and can only access your account with a different login email.

On the other hand, client accounts are completely new users. 

To access your client accounts on the new UI, please go to “Admin → Create/Edit Client Users”

Please read more about this on our Docs:

https://docs.marketingmaster.io/article/54/creating-a-client-account

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