Question:
I have navigated every tab I can but I cannot figure out how to activate the comment auto-reply. I have tested it but there's no auto-comment nor a private message that was sent.
Answer:
You can use the Help section, which is located at the bottom right of the screen.
Then you can see our Featured Guides about Comment reply.
You may also refer to this link → How To Create a Comment Auto-reply | Customer knowledge base (marketingmaster.io)
https://docs.marketingmaster.io/article/103/correct-chatbot-flow-structure-for-comment-auto-reply
Additionally, you can watch the video tutorial here:
https://www.youtube.com/watch?v=KssROJCIx58&list=PLN961kkjnsIUsIxPEoQ6LJ5cTfvlxfcLB&index=41&t=116s