All Categories Facebook & Instagram Issues/Questions (#2022) We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later.

(#2022) We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later.

Hello

Per checking your flow, the reason why it's not replying is not that our chatbot is not reliable - it's because Facebook is blocking your page from sending.

You can check your errors logs here:

 

This error is because you are sending Far too many messages per instance…

See your flow structure here:

 

As you can see.. the way you created your flow is you will send 9 consequent messages per subscriber.

This does not give a Facebook user a good user-experience

That's the reason why Facebook is blocking more messages from being sent from your page.

 

Most of the errors you are getting is this:

(#2022) We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later. Learn More

 

Facebook has provided the best practices when creating your flow - and this involves your message not being one-sided.

Meaning, that you should not send too many messages at once.

Read about the best practices when creating a chatbot here:

https://developers.facebook.com/docs/messenger-platform/introduction/general-best-practices/

 

I suggest only send 1 to 2 message.. then add a Button or a Quickreply to allow user interaction before sending another 1 to 2 messgaes.

 

Something like this:

 

Again.. adding Buttons and Quick-reply allows user to interact with your message.

Facebook wants your subscriber to interact with your chatbot to give them better user-experience.

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