Why does the shop notifications don't work?

Please note that messenger notifications will only work if the user purchased from your store through messenger.

To enable this, you have to create a messenger chatbot flow then add a button that uses Ecom Urls. For the admin, you must subscribe to...

How to unsubscribe?

Simply go to the Account Settings → Subscriptions tab → Cancel Subscription

Per checking your flow, the reason why it's not replying is not that our chatbot is not reliable - it's because Facebook is blocking your page from sending.

You can check your errors logs here:

This error is because you are sending Far too many messages per...

I cannot connect to my GSuite SMTP. I am getting errors about a less secure app. What can I do to connect my GSuite SMTP?

You may need to use a Gmail App Password:

Instead of your Gmails Password, use the App Password instead when configuring your Gmail SMTP

As you can see on the Error logs, Facebook sometimes gives unexpected Internal errors, etc.

These errors are NOT because of MMIO platform but are from Facebook. They are the one that does not send the message due to their internal server...

How can I edit the "Typically replies in minutes"? On my website, it says 1 hour. I wanted to be the same with this below as seen on the MMIO website.

Unfortunately, this cannot be changed. It automatically changes based on your actual reply...

I have a problem with linking the Instagram page when I try to link, it takes me to Facebook. Also, I am supposed to be able to link the Instagram page without linking Facebook.

Instagram Business accounts are dependent on its connected Facebook page. To properly integrate your Instagram Business account, you need to do...

Can you give me details on how your agency works?

Please see our Agency program (Ultra Grand Master) inclusions here: https://marketingmaster.io/#pricing

With our Agency program, you can do the ff:

Remove MMIO branding and add your own

Custom domain

Custom logo

You can create Client accounts

Please see our Whitelabel...

I always use the old dashboard because when I try to log in using the new dashboard, it just keeps on loading and nothing happens. Can you help me fix this?

Please follow the steps below to fix this:

Clear your browser cache

Make sure you have already logged in on your Facebook...

Hi, what happened here?

This error message is limit imposed by Facebook. This error will be received if your page is sending too many auto comment reply at the moment. This limitation is for pages that receive large amount of comments on the post.

To avoid...

What is the meaning of this error? How do I fix this in my chat sequence?

There may be a variety of reasons why you see this error message after trying to send a message in your sequence.

Facebook doesn't specify the exact reason, but it can be one...

"Guest" is showing in messages instead of the first name of the person.

There are several reasons why Facebook does not show the first name in messages, one of which is because of the privacy settings of the user.

I have almost 9,000 Facebook likes, can I import them all to my list of subscribers?

Please be informed that Facebook likers are different from Facebook subscribers.

A subscriber is someone who sends you a message on Messenger. You can then reach out to him/her again on the platform later.  

How to create a flow in Instagram? Is it possible to create a messenger flow that will enable users to send facebook page invites to their friends?

To create a flow in Instagram, you can watch this video → https://www.facebook.com/marketingmasterio/videos/553148735866474

Sending...

My Facebook page chatbot is currently active and yet, its MMIO chatbot flow was gone and no deletion was made. Is it possible to retrieve it? Hope this fix as soon as able.

Flows created by a specific Facebook page should be activated first to ensure chatbot flows are working....

Please follow the given  Step by Step Text Documentation with Screenshots can be found here:

https://docs.google.com/document/d/1h3jN5UDgzD9eiiqf_fahsWNxdaNU0mirf4qiRbzoVP8/edit?usp=sharing
and 
https://docs.google.com/document/d/1h3jN5UDgzD9eiiqf_fahsWNxdaNU0mirf4qiRbzoVP8/edit#heading=h.lvg37gz1lnk6

In OpenAI Embedding, what if the language thousands of text entries being converted to Embedding vector is not english, and the base text used to compare to all other Embedding vectors is English, will Embedding vector still find the relevant texts?

OpenAI Embedding is a language model that is capable of converting text into high-dimensional vector representations, regardless of...

Keyword I had registered disappeared and had to register again today. Please help.

It may have been overridden when you save the flow.  The best way to create a Trigger is by using the Flow Builder and add Trigger keywords.

There are 2 ways to create a keyword...

Are MMIOs prices one time or lifetime deal?

Our prices are monthly recurring payment. To check MMIOs pricing and plan, please click here: https://marketingmaster.io/#pricing

Does MMIO has a post scheduling feature for Facebook and Instagram?

Yes. Simply go to Facebook & Instagram → Post Randomizer

Please refer to the article and video below to know more.

https://docs.marketingmaster.io/post_randomizer/

https://youtu.be/MapcHrRoxCc

Also,...

Here are the steps:

Go to Facebook & Instagram

Import Social Media

Add Page

Continue with Facebook

Click "Edit Settings" button

Select FB pages

Check all permissions

Finalize and click "OK"

https://marketingmaster.io/appsumo

Also, to verify the AppSumo LTD codes, simply go to My Account → Account Settings → Subscription → Check your “Current Package”

Please note that 1 code for the AppSumo Plus Exclusive offer corresponds to our Apprentice plan.

M.me link not working for my chatbot. How do I fix this?

Please enable your page's “Get Started” feature. Go to Facebook & Instagram → Get Started → Assign a Flow → then click the Launch button.

Error message: #10900 Activity already replied to. What is this error message?

This is an error caused by Facebook and not from MMIO. This means Facebook is restricting your Page from sending too many messages at once after a comment is created by customer.

To avoid...