Messenger notifications

Question:

Why does the shop notifications don't work?

Answer:

Please note that messenger notifications will only work if the user purchased from your store through messenger.

To enable this, you have to create a messenger chatbot flow then add a button that uses Ecom Urls. For the admin, you must subscribe to MMIO messenger notifications. 

Go to My Account → Notifications → Subscribe

As for the shop notifications, try to clear your Messenger App cache. Try using another mobile phone/device to do a test purchase, as well.

 

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