Question: Why did the customer proceed with their order with an incomplete address? Answer: If order status is “Abandoned”, this means the customer proceed to......

Question: The cart url in shop notification is not working. Please refer to this test message as well as YouTube video clip as well. Answer:......

Question: Where can the buyers check their order status in MMIO ecommerce? Is there any login for buyers to login and check their order status?......

Question: Can I choose what event type setting will a purchase be? Currently its default is “On Hold”. The reason for my questions is that......

Question: Can buyers checkout inside messenger? I have a shopify store and added the FB sales channel. Answer: On your Chatbot flow, you can create......

Question: How to offer a Free ebook and the client become interested using message flow builder? Answer: You can use MMIO Ecommerce to offer downloadables.......

Question: How to update my store logo and favicon name on website? Answer: Please note that logo must be smaller than 1050px in width. The......

Question: Why is that the shipping fee not being calculated on the order total? Answer: For the shipping fee to be calculated correctly, a shipping......

Question: My client wants to use a custom domain on his e-commerce shop. So after he added CNAME record on his domain and pointed to......

Question: I would just like to inquire if there are permalinks now? Ex: Straight to checkout with X Qty of Product A Answer: For the......

Question: Why does the shop notifications don't work? Answer: Please note that messenger notifications will only work if the user purchased from your store through......

Question: Main domain page not loading and shows the error below: Answer: This is showing because your domain is not assigned to an Ecommerce store.......