All Categories Billing Issues/Questions

Question:Will I be automatically charged for my subscription or do I need to do it manually?Answer:For consumers using Paypal as mode of payment, it is...

published on January 21, 2022

Question:Can you give me details on how your agency works?Answer:Please see our Agency program (Ultra Grand Master) inclusions here: https://marketingmaster.io/#pricingWith our Agency program, you can...

published on January 21, 2022

Question:I am from India and I need to know how many sms I can send using 1 credit?Answer:You can see the credit calculation here: SMS...

published on January 24, 2022

Question:I noticed in Paymongo that they have now included PayMaya as another method. But in MMIO integration, it's not yet available for activation. Kindly update.Answer:Currently,...

published on January 25, 2022

Question:How to renew my subscription?Answer:To renew your subscription to MMIO, simply select any of our packages and then proceed with the payment. Please refer to...

published on January 25, 2022

Question:How can I change the payment method for the subscription?Answer:To change the payment method, you need to cancel your current subscription first. After canceling, you...

published on January 25, 2022

Question:Can we ask assistance on checking the number of subscribers that we have as of this moment? We want to make sure that we won't...

published on January 26, 2022

Question:Do you have GCash payment here? Planning to purchase 1year subscription. Answer:Yes we do have GCash and also offers a yearly subscription.  Simply click “Upgrade...

published on January 26, 2022

Question:How to unsubscribe? Answer:Simply go to the Account Settings → Subscriptions tab → Cancel Subscription

published on January 26, 2022

Question:How to reset subscriber's list to zero? Answer:To delete subscribers, please follow these steps: Go to “Subscribers Tab” → Select all subscribers → Bulk Action → Delete...

published on January 26, 2022

Question:We just got approval from PayMongo so we activated our account. Apparently, I have not connected yet with PayPal but still using the old set...

published on January 26, 2022

Question:Auto private message is not working. How to fix this? Answer:To get a detailed information on why private message are not working, you can check the...

published on January 26, 2022