All Categories Facebook & Instagram Issues/Questions

Question: Trigger function is not working when the customer clicks "How much?". Answer: Properly configure your flow set-up/structure and make it more engaging. Encourage your......

published on January 20, 2022

Question: How can I resolved this issue “Text#23 2021-10-26 12:39:46 (#100) Parameter error: You cannot send messages to this ID". Answer: This may mean a......

published on January 22, 2022

Question: Hi, what happened here? Answer: This error message is limit imposed by Facebook. This error will be received if your page is sending too......

published on January 22, 2022

Question: Why chatbot keyword don't trigger for this subscriber? Even when I manually trigger using lifechat toolbox, it also don't trigger. Answer: The reason is......

published on January 20, 2022

Question: I can't seem to find the response on the customer survey flow that I created. Can someone show me or assist how to. Answer:......

published on January 21, 2022

Question: What is this error message? Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed......

published on January 22, 2022

Question: When I put an image on the carousel, it doesn't show up and I can't save it. Can you please check it? I think......

published on January 22, 2022

Question: Chat sequence not working, how do I fix this? Answer: Whenever something is not working on the flow, you should check the flow logs......

published on January 20, 2022

Question: Where can I see my subsribers and expiration? Answer: Simply go to Facebook & Instagram → Subcribers Then Scroll down to see your 30-day......

published on January 22, 2022

Question: Is it possible to push a flow while we are in the middle of discussion? Instead of the flow being triggered by a keyword,......

published on January 22, 2022

Question: All messages don't show in our Facebook page inbox and found out all incoming messages where sent to Done folder. How do I change......

published on January 24, 2022

Question: How do I disable automatic questions in messenger? Answer: Try to turn off your FAQs on your Page inbox settings. https://www.facebook.com/1387623261452208/inbox/?section=automated_responses If you have......

published on January 27, 2022